Terms and Conditions
Updated: 5-14-24
Introduction
Welcome to Veteran Equine Time (VET). By participating in our programs or using our services, you agree to these Terms and Conditions.
Participation and Safety
1) All participants must follow the safety guidelines and instructions provided by our staff.
2) Participants must wear appropriate safety gear at all times while riding.We reserve the right to deny participation to anyone who does not comply with our safety rules.
Liability
1) Veteran Equine Time (VET) is not liable for any injuries or accidents that occur during our programs.
2) Participants (or their guardians) must sign a liability waiver before participating.
Conduct
1) All participants must treat our staff, volunteers, and animals with respect.
2) Any form of harassment, abuse, or inappropriate behavior will not be tolerated and may result in removal from our programs.
Payments and Donations
1) Payments for rides, lessons, programs, or donations must be made in full at the time of booking or donation.
2) We accept cash, check, and major credit cards.
3) In the event you must cancel your booking less than 24 hours before your arrival time, you can either; a. Cancel your booking and request a refund, minus a 25% cancellation fee, or b. Cancel your booking and receive a donation receipt for the full amount of your booking.
Changes and Cancellations
We reserve the right to cancel or reschedule rides and programs due to weather or other unforeseen circumstances. Participants will be notified of any changes as soon as possible.
Contact Information
For any questions or concerns, please contact us at:
931-401-4646
330 Davis LaneClarksville, TN 37040